Engineering

Remove the friction. Keep the humans.

Most businesses have more AI potential than they realise - buried in repetitive workflows, disconnected tools, and knowledge locked in documents. We identify the highest-value opportunities, prototype fast and build production systems with evals, monitoring and guardrails. Practical AI that ships, not slide decks about AI.

What we do

Agents, pipelines and integrations that work in the real world.

AI agent development

Custom agents built on Claude, OpenAI or open-source models - with tool use, multi-step reasoning and human-in-the-loop checkpoints. Deployed as APIs, Slack bots, internal tools or customer-facing features, depending on where the value is.

RAG & knowledge base pipelines

Retrieval-augmented generation systems that connect your LLM to your actual data - docs, databases, CRMs, wikis. Built with proper chunking strategies, embedding models and hybrid search so answers are accurate, not hallucinated.

Workflow automation & integrations

API integrations, webhook pipelines and n8n/Make flows that eliminate manual handoffs. We identify the tasks your team does repeatedly that don't require human judgement, then automate them properly with error handling and audit logs.

Our approach

Audit to monitored production in four stages.

01

Audit

A structured discovery sprint across your workflows, data assets and current tooling. We map where time is lost, where decisions are routine and where knowledge is siloed. Output: a ranked opportunity register with effort-vs-impact scoring and a recommended starting point.

02

Design

System design for the chosen use case - prompt architecture, tool definitions, data pipeline design and integration map. We define success metrics and failure modes before building. A lightweight technical spec is reviewed and approved before development starts.

03

Build

Two-week sprints. A working prototype by end of week two - something your team can use and give feedback on. Production build follows with proper error handling, retry logic, rate limit management and a test suite (evals) that catches regressions.

04

Monitor

Production deployment with a monitoring dashboard tracking task success rate, latency, error rates and cost. We run a team enablement session so your people understand how to work with the system, what it can and can't do, and how to flag edge cases.

What's included

From audit to live system - fully documented.

  • Opportunity audit report with prioritised use cases
  • Prototype agent (end of sprint 1 - real, usable, not a demo)
  • Production deployment with CI/CD pipeline
  • Eval suite for regression testing across model updates
  • Monitoring dashboard (success rate, latency, cost, errors)
  • Team enablement session with recorded walkthrough
Related services

Often paired with AI & Automation.

Ready to ship AI that actually works?

Tell us your most time-consuming repeated task. We'll come back with a realistic assessment of what AI can do about it.